The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information.Download the Intel® SSU and save the application on your computer:.Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system. Run and attach the report from the Intel® Processor Diagnostic Tool.Ģ. To be able to investigate further this issue, please provide the following:ġ. I will do my best to assist you with this issue. This situation is unacceptable to us too. Thank you for posting on the Intel® communities. What is the correction for this CPU fault? To also prove that this isn't a GPU related issue, I have swapped out my 2080Ti several times in the various configurations above and the issue persists. Every time, the result of the crash is the same with the same error code: EXCEPTION_ACCESS_VIOLATION(0xC0000005) addr=0x00007FF7D6772587 Star Citizen is the only game that really provides me with a crash log that I can easily find where the crash is occurring. This appears to be a wide spread issue across the 13900 series processors and now every time I start my PC, I have to go into the BIOS and disable the Intel Turbo Boost option in order to play / run any applications without fear of the application crashing. At this point, I am at a loss to figure out what the true solution is to get Turbo Boost running. In addition to all the above, I have attempted to look for the SVID Behavior suggested in other posts to correct this issue however, the MSI motherboard does not have this as an option. Star Citizen = Game runs with significantly improved frame rate, CPU forced to 5.5 GHz.Battlefield 2042 = Game runs with significantly improved frame rate, CPU forced to 5.5 GHz.Call of Duty = Game runs with significantly improved frame rate, CPU forced to 5.5 GHz.Intel XTU = Runs to completion with fairly decent results but is still limited with Turbo Boost Disabled.Intel State (Intel Turbo Boost = Disabled, Intel Turbo Boost 3.0 = Enabled, and P-Core Ratio = 55).Star Citizen = Game launches for about a minute or two and then crashes with the violation denoted below.Battlefield 2042 = Game crashes shortly after launching.Call of Duty = Games crashes instantly after launching.Intel XTU = Application crashes after approximately 2 seconds of running benchmark test and / or stress testing.Intel State (Intel Turbo Boost = Enabled, Intel Turbo Boost 3.0 = Disabled, and P-Core Ratio = AUTO).Star Citizen = Framerate is improved but not ideal for expected output of the CPU.Battlefield 2042 = Framerate is improved but not ideal for expected output of the CPU.
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